TeamHealth VirtualCare is built for patients. You will be asked to complete a short questionnaire about your symptoms. This step helps us make sure VirtualCare is right for you.
You will NOT be charged until a clinician provides a diagnosis and treatment plan.
We want you to feel comfortable with your VirtualCare experience. That’s why we offer options for how you receive your care. Please note, only certain modalities can be offered due to state regulations.
Answer a series of questions about your symptoms and provide applicable pictures (optional). Your clinician will review and provide a diagnosis and treatment plan fast.
Speak with your clinician in real-time via a secure telephone device. Your clinician will provide a diagnosis and treatment plan during the discussion.
Join a real-time, face-to-face interaction with your clinician via a secure video platform. Your clinician will provide a diagnosis and treatment plan during the discussion.
Here are a few ways you can prepare to meet with a TeamHealth VirtualCare clinician.
We recommend access to high-speed internet and use a device with video and audio functionality (such as a mobile phone, tablet, laptop) for a successful visit.
Please have your government-issued identification card, insurance card, payment information (credit card, debit card, or health savings account card) before beginning your VirtualCare visit.
Join us in a private, quiet, and well-lit room. If possible, position the light source in front of you. If you are getting treatment for a child or dependent, please have them nearby.
Using virtual care with TeamHealth was a welcome shift when needing health services. The system was very user-friendly, and within 15-minutes, I was able to connect by video with a knowledgeable physician. The visit was convenient and thorough. I was impressed with the detailed follow-up summary and the option to select my pharmacy of choice. Overall, I would highly recommend this option for those seeking care.
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Fortunately, we are here for you during back-to-school season.
We’re here whenever you need us.
Need back-to-school care? See a clinician now.
