How it Works

TeamHealth VirtualCare is built for patients. You will be asked to complete a short questionnaire about your symptoms. This step helps us make sure virtual care is right for you.

 

You will NOT be charged until a clinician provides a diagnosis and treatment plan.

 

START YOUR VISIT

You are in Control.

 

We want you to feel comfortable with your virtual care experience. That’s why we offer options for how you receive your care. Please note, only certain modalities can be offered due to state regulations.

Online Interview Icon

 

Online Interview

$0 – $25

 

Answer a series of questions about your symptoms and provide applicable pictures (optional). Your clinician will review and provide a diagnosis and treatment plan fast.

 

START YOUR VISIT

Phone Call Icon

 

Phone Call

$0 – $65

 

Speak with your clinician in real-time via a secure telephone device. Your clinician will provide a diagnosis and treatment plan during the discussion.

 

START YOUR VISIT

Video Call Icon

 

Video Call

$0 – $65

 

Join a real-time, face-to-face interaction with your clinician via a secure video platform. Your clinician will provide a diagnosis and treatment plan during the discussion.

 

START YOUR VISIT

Feel Better Fast

With an Online Interview from TeamHealth VirtualCare, you'll be feeling better in no time. Answer a series of questions about your symptoms and an experienced clinician will review and provide a diagnosis and treatment plan fast.

Learn What we treat

Tips for a Successful Visit.

 

Here are a few ways you can prepare to meet with a TeamHealth VirtualCare clinician.

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Connect


We recommend access to high-speed internet and use a device with video and audio functionality (such as a mobile phone, tablet, laptop) for a successful visit.


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Gather


Please have your government-issued identification card, insurance card, payment information (credit card, debit card, or health savings account card) before beginning your virtual care visit.


READY TO BEGIN
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Position


Join us in a private, quiet, and well-lit room. If possible, position the light source in front of you. If you are getting treatment for a child or dependent, please have them nearby.


READY TO BEGIN

Need help with your virtual visit?

 

Automated support calls can be frustrating, that’s why we provide a real person to help with your non-clinical support needs. Our Client Success Specialist can help you with billing questions, technical support, scheduling a visit, and more.

 

Call our TeamHealth VirtualCare Concierge Services at (855) 606-0777, available weekdays from 9 am – 5 pm EST.

 

We look forward to talking with you!

Be Social

Your TeamHealth VirtualCare clinician is Emergency Medicine trained and experienced with patients of all ages, backgrounds, and conditions to ensure a world-class healthcare experience.

 

See an emergency medicine trained clinician now.

 

Follow us for updates and tips for staying healthy.