TeamHealth VirtualCare is built for patients. You will be asked to complete a short questionnaire about your symptoms. This step helps us make sure virtual care is right for you.
You will NOT be charged until a clinician provides a diagnosis and treatment plan.
We want you to feel comfortable with your virtual care experience. That’s why we offer options for how you receive your care. Please note, only certain modalities can be offered due to state regulations.
Answer a series of questions about your symptoms and provide applicable pictures (optional). Your clinician will review and provide a diagnosis and treatment plan fast.
Speak with your clinician in real-time via a secure telephone device. Your clinician will provide a diagnosis and treatment plan during the discussion.
Join a real-time, face-to-face interaction with your clinician via a secure video platform. Your clinician will provide a diagnosis and treatment plan during the discussion.
Here are a few ways you can prepare to meet with a TeamHealth VirtualCare clinician.
We recommend access to high-speed internet and use a device with video and audio functionality (such as a mobile phone, tablet, laptop) for a successful visit.
Please have your government-issued identification card, insurance card, payment information (credit card, debit card, or health savings account card) before beginning your virtual care visit.
Join us in a private, quiet, and well-lit room. If possible, position the light source in front of you. If you are getting treatment for a child or dependent, please have them nearby.
Automated support calls can be frustrating, that’s why we provide a real person to help with your non-clinical support needs. Our Client Success Specialist can help you with billing questions, technical support, scheduling a visit, and more.
Call our TeamHealth VirtualCare Concierge Services at (855) 606-0777, available weekdays from 9 am – 5 pm EST.
We look forward to talking with you!
Your TeamHealth VirtualCare clinician is Emergency Medicine trained and experienced with patients of all ages, backgrounds, and conditions to ensure a world-class healthcare experience.
See an emergency medicine trained clinician now.
